Shipping policy

Delivery Policy

At Nuvalae, we are committed to providing you with a fast, reliable, and transparent delivery experience as possible. Here’s what you need to know about our delivery policy:

Order Processing Times: All orders are prepared and shipped within 24 to 48 hours by our team (excluding weekends and holidays).

Delivery Methods: We offer free standard shipping on all orders, for both domestic and international shipments.

Delivery Times: Please allow 7 to 9 business days for delivery and for international orders please allow 7 to 12 business days for delivery.

Please note that these are estimates and actual delivery times may be affected by factors outside our control, such as carrier delays or holidays.

Order Tracking: As soon as your order ships, you will receive a confirmation email containing a tracking number. You can use this to monitor your package along its journey to delivery.

Customer Service: If you have any questions about your delivery or encounter any issues, our customer service team is here to help. Don’t hesitate to contact us and we will do everything we can to resolve your issue quickly.

At Nuvalae, your satisfaction is our top priority. We thank you for your trust and continued support.